PN Feature

UKC’s Secret Weapons

Volunteering at UKC can help people rebuild their confidence and life after diagnosis, writes UKC deputy chief executive, Aidan Keightley


Photos:
Antonio Maggi

Mercy BandaMercy Banda says she came to UKC in “dire need of support”. Through volunteering, she found much to offer others in the same boat.
“My life was stressful following my HIV diagnosis. I needed to speak to someone who understood. My life was transformed by volunteering at UKC and the ongoing support from staff and fellow volunteers. I got training, rebuilt my confidence and have successfully completed an NVQ Level 4 in Advice/Guidance. I now help others get back on their feet and have a normal life.”
Mercy is one of around 50 UKC volunteers without whom the charity could not function. Founded in 1993 by six courageous volunteers, UKC has built a strong tradition of recruiting and training volunteers, building their confidence and supporting many back into paid work. With such a large team, UKC can do more and be more flexible without huge staffing costs. But we also cater for our volunteers’ needs by matching skills and providing training and guidance. Many paid UKC staff started as volunteers.
UKC is the only HIV organisation in the UK to hold both the Investor in People Standard and Matrix accreditation. For these we have to prove we value our volunteers, giving them the same rights and responsibilities as paid staff. We assess training needs in regular supervisions and appraisals. In the past 12 months, 11 volunteers achieved NVQ Level 3 or above. Our work with volunteers was recently highly commended by assessors for Matrix, who praised our way of identifying skills, knowledge and experience, and enabling volunteers to make a meaningful contribution.
That’s what UKC gets; but what do volunteers think?

Andres:
Many reasons led me to UKC. I didn’t have the right support in my country and I had to overcome depression and stop thinking I was no longer useful. It wasn’t until I moved to the UK that I realised I could have a brand new start away from my past. Now nothing will stop me from developing my full potential. This is why I volunteered; to get the most out of my abilities.

Tish:

Last August I chose between a rock and a hard surface and resigned from my job in hospitality. Through volunteering at UKC my personality has taken on a different dimension and my outlook on life has changed dramatically. I expected to be answering phones to people in distress but I was so wrong. Volunteering at UKC for the Employment Trade Union Diversity & Development team has been a defining moment of my career.

David Wyatt

In 2004 I left my job and was about to start combination therapy. I didn’t know many other positive people and wanted to know their experiences of meds. I went to UKC’s Midweek Group for positive gay men and received reassurance and support. I soon became a UKC volunteer, helping arrange Midweek speakers and events. I now volunteer in the office preparing Lottery funding bids for HIV projects in Africa. It’s interesting, rewarding and I recently decided to apply for a full-time office job again.

Steve SpavinSteve Spavin

I took further education courses to increase my skills after leaving my job through redundancy and illness. I was out of work for some time and my self-confidence was depleted with the uncertainty of ever finding work. After visiting UKC, I enrolled on a work-based IT course and was placed as a volunteer. I developed a mentoring training programme for another HIV organisation and created a new version of the staff and volunteer induction training programme. I have regained my confidence and am now back on track.
To find out more about volunteering at UKC, contact Paul Ferrier, UKC Volunteer Manager on 020 7564 2180 or email pferrier@ukcoalition.org




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